FAQ - Frequently Asked Questions

Companies in accordance with §14 of the German Civil Code are entitled to use PABEX. Persons must be at least 18 years of age.
Consumers/private individuals as described by §13 of the German Civil Code, however, are excluded from using PABEX!

Should you be interested in an offer, wish to complete a purchase or become a seller yourself, you need to register as a user on the site. This is free of charge and obligation free.

As a buyer both registration and purchasing advertised offers is free of charge. As a seller there are no charges for registration, usage of the site or setting up offers on the site, only once a sale has been completed successfully, a commission will be payable. You can find the current prices and details about commission payments under "My PABEX" --> "Pricelist".

No, but it is necessary to complete all mandatory fields marked *. We recommend that you check all details again before activating the offer. The more detailed and complete your offer is, the more potential buyers you will attract. Should the goods you are selling be faulty in any way please ensure to describe these in detail. Please bear in mind that any buyer will want to use the goods immediately and will assume that goods are as described: You may be the buyer next time and want to purchase items that are exactly as described.

No, there is no minimum price. You are free to define the price for your offers you see fit and appropriate. We recommend that you ensure that you have reviewed your sales price beforehand: The more realistic your pricing is, the higher your chances of a quick sale.ebotes.

Yes. You can change the details of your offer as long as it has not been accepted by a buyer. You can do so under "My PABEX" - "My offers" - "Change offer". Should your offer have been online for quite a while and you have indicated the age of your goods, we recommend that you check back and adjust accordingly. In general: Should the goods you are selling be faulty in any way please ensure to describe these in detail. Please bear in mind that any buyer will want to use the goods immediately and will assume that goods are as described: You may be the buyer next time and want to purchase items that are exactly as described.

After completing your purchase by clicking "buy now", you can commission transport under " my purchases". After that please provide all necessary information for collection and delivery and confirm by clicking "next". After checking that all details are correct, click on "commission transport". You will shortly receive an order confirmation from the forwarder.

Changes or cancellations are not possible once a sale is confirmed. Sales are legally binding and cannot be cancelled. In urgent cases please contact: support@pabex.de.

Yes you can. Please send us an email at feedback@pabex.de and give us a short description of why you are not completely satisfied. We place great importance on the feedback from our users and will follow up on any messages received in this regard. Our online marketplace is made for professionals, therefore we want to ensure that all parties concerned do business accordingly.

If you wish for your account to be deactivated, please send an email to register@pabex.de and we will do the necessary. All sales and purchases that are being processed at that moment in time will still be completed, all purchases and due payments will still be binding.